How AI Transforms Litigations to Evaluate and Mitigate Risks
For businesses, litigation presents significant costs—financial, reputational, and in terms of time spent by legal teams. To mitigate these risks and streamline litigation processes, a litigation solution has become more effective and pertinent thanks to Artificial Intelligence (AI). This innovation represents a true revolution in the legal field.
AI: A New Pillar in Legal Strategy
AI is increasingly utilized across various sectors and functions within businesses, simplifying the daily work of legal teams.
A New Stage in the Digitalization of the Legal Sector
Digital technologies are playing an expanding role in the legal world, ensuring easier and faster access to legal resources through comprehensive multi-criteria searches in extensive document databases. Digitalization optimizes document classification and archiving and simplifies case tracking by managing deadlines and generating alerts.
AI marks a significant new milestone. With AI technologies, access to case law is further simplified and optimized through intelligent searches. Analyzing large volumes of court decisions now enables more reliable anticipation of litigation outcomes. Generative AI tools, such as ChatGPT, tailored for the legal domain, can synthesize documents or simplify the drafting of legal documents. AI can translate legal documents while considering legislative differences in the target country.
Advantages of AI for Legal Professionals in Terms of Litigation Management
In litigation management, AI offers several benefits:
- Automating tasks (research, classification, drafting).
- Enhancing the efficiency and performance of legal teams by handling repetitive tasks.
- Reducing the costs associated with handling litigation.
- Optimizing risk evaluation.
Litigation Management and AI in Risk Evaluation
AI can effectively assist legal teams in better evaluating and preventing risks.
Risk Identification and Analysis
With AI, litigation management becomes more adept at identifying and analyzing risks based on past events. It minimizes risks by analyzing and reviewing contracts and legal documents to avoid human errors.
From Data to Decision: The Role of AI
In the legal domain, AI uses documents to identify risks. Integrated into risk analysis solution, it can identify numerous risks based on its learning, such as:
- Ambiguous or incorrect phrasing that could lead to insufficiently protective contracts.
- Potentially fraudulent activities or high-risk situations, such as compliance risks.
Strategic Anticipation: Proactively Identifying Risks
This risk analysis allows legal professionals to anticipate and mitigate identified risks proactively, rather than reacting once they have materialized into litigation.
Predictive Approach to Minimizing Risks via a Litigation Solution
With AI, a litigation solution can identify potential issues, such as risks associated with specific clauses, and alert the legal team. While the development of predictive models capable of assessing legal risks or creating secure smart contracts is still in its early stages, AI already plays a crucial role in litigation software management.
AI in Litigation Software Management
Litigation management also benefits from AI's strengths, optimizing, ensuring reliability, and automating routine tasks.
Optimizing Case Management
Effective litigation management is built on rigor. AI can bring this rigor by optimizing the classification and indexing of documents and legal acts, automatically and accurately. By retaining and analyzing various contracts, AI can also automate error identification, extract information from previous cases, and reduce litigation risks due to non-compliance.
Automation and Productivity
AI enables litigation management software to:
- Automate repetitive tasks (e.g., reviewing contracts or legal documents in context to validate their wording and content).
- Automatically manage deadlines by issuing alerts to avoid missed dates (summons, deadline for sending letters, etc.).
- Recognize and efficiently manage documents (type, attachment to a case, etc.), whether digital or scanned, avoiding human errors.
Reducing Risks and Improving Client Relations
As a vigilant and efficient assistant, AI-powered litigation management software becomes a key element of legal service effectiveness. It reduces the risk of errors or omissions and speeds up the processing or verification of contracts, enhancing client satisfaction. It also streamlines the relationship with the opposing party, helping to avoid escalating or complicating ongoing litigation.
Integrating AI into Legal Teams
AI is a valuable asset for legal teams, provided it is not seen as a rival (it cannot replace lawyers) or an omniscient solution (it cannot manage a case entirely or draft a complete contract autonomously).
Training and Awareness
It is essential to raise awareness among legal teams about AI, its capabilities, and its limitations. Many legal professionals fear AI will replace their jobs, leading to resistance due to fear or lack of trust in the technology. Awareness should explain AI's role and be supplemented by training to help legal professionals make the most of this new tool. Users should also be educated on best practices in security and confidentiality, essential for any digital tool.
Realistic Expectations
AI technology can assist legal professionals by:
- Checking documents, contracts, and acts for proper wording, security, and regulatory compliance.
- Conducting comprehensive legal research quickly.
- Avoiding human errors that could compromise litigation outcomes.
- Identifying risks and deploying preventive actions.
- Methodically classifying and archiving cases securely and keeping them easily accessible.
- Alerting legal teams of upcoming deadlines.
- Partially automating document drafting by retrieving necessary information from relevant files or previous company documents.
However, AI cannot replace legal professionals. It can assist, guide, and illuminate but does not establish legal strategy.
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Aurelie Morin's Presentation, Legal Operations Manager (La Poste Group), as part of the panel discussion "The Impact of AI on Lawyers in 2024: Technology, Skills, Use Cases."
Digitalization and the use of generative AI are part of the objectives of the Legal Department's strategy at La Poste Group.
First Steps Towards AI: Training and Legal Collaboration at La PosteEven before ChatGPT became the focus of daily conversations, we had established a multidisciplinary working group covering various areas of law, consisting of 10 lawyers, to test it.
In the meantime, we have implemented some training sessions and conducted awareness-raising actions to engage the lawyers. We are 140 within La Poste's legal department, and we have created legal cafes to share with the Caisse des Dépôts group. In total, we are 800 lawyers to exchange ideas, define what we are talking about AI, generative AI, extractive AI, and what they correspond to. But also, to handle AI and test it.
Implementing AI in the Legal Landscape: Experiences and Reflections at La PosteBeyond our ongoing reflection on the impacts of AI and its use in our profession, we are also involved at a global level. One of our legal directors worked with all of La Poste's departments to draft a memo on data protection, advising all postal workers not to share any personal or company data when using ChatGPT. A group of lawyers is currently working on use cases. As a Legal Ops manager, I collaborate with our DATA/AI division and the Transformation Department to monitor the evolution of our environment in light of Generative AI.
Challenges and Initiatives: AI in the Service of Legal Transformation
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